FAQ

The timeline for planning largely depends on the specific trade show. However, it’s advisable to start at least a year in advance regarding your booth space, as many shows begin reserving spots during the current event for the following year. To secure a prime location, early planning is essential.

For your display, aim for a timeline of six to nine months ahead for a 20 x 20 booth. This timeframe allows you to effectively design your overall display environment. If you’re introducing new personnel or products, you may need additional time to ensure your event meets your expectations.

Renting a display is ideal for first-time exhibitors, biennial shows, or if you participate in a single larger event each year. Renting offers flexibility to refresh your displays while also reducing your overall investment, allowing you to manage your marketing budget more effectively. This option maintains a professional appearance and keeps your brand prominent.

To ship your materials after the event, each shipment must include a completed Bill of Lading. Make sure to label each item individually.

Once your materials are packed and labeled, submit the finished Bill of Lading at the general service center.

Coordinate with your chosen carrier to arrange for the pickup of your shipment at the venue’s address. If your selected carrier does not arrive, the shipment will be redirected to the preferred carrier, and any associated costs will be the responsibility of the exhibitor. Be sure to inform your carrier of the pickup date and time.

Drayage refers to the industry term for material handling, specifically the service fee associated with transporting products and booth materials from freight trucks to the exhibit space.

Backlit graphics have surged in popularity due to their ability to make a strong first impression and attract both new and returning clients. While historically limited in size, advancements in technology now allow for larger graphics, which are impactful, cost-effective, and highly recommended for trade shows.

Yes, double-sided backlit graphics are becoming increasingly popular, especially in island or peninsula displays that allow visibility from both sides. As technology improves, the quality and impact of these graphics continue to grow, enhancing the visibility of your exhibit.

It is essential to bring all necessary paperwork and documentation to ensure a smooth experience at the show site. This includes:

• Show Forms: Any official documents required for participation in the event.
• Labor Orders: Details regarding staffing and labor arrangements for setting up and dismantling your exhibit.
• Electrical Forms: Documentation outlining your electrical needs and requirements for your booth.
• Logistic Forms: Information about shipping and receiving your materials, including tracking numbers and delivery schedules.
• Additional Paperwork: Any other relevant documents that may assist us in addressing potential issues or concerns during the event.

Having these documents readily available will help us provide you with the best possible support and resolve any challenges that may arise promptly.

Each shipment must have a completed Bill of Lading in order to ship materials from the show. All pieces must be labeled individually.

You can expect all items shipped to the Advanced Warehouse to be delivered to your booth by the time you arrive on the first day of move-in. This timely transportation is part of our commitment to ensuring a smooth setup process for your exhibit.

To ensure everything goes according to plan, it’s important to track your shipments and confirm that they have arrived at the warehouse ahead of the event. If you find that your items are not in your booth space when you arrive, please contact the general contractor immediately. Providing your shipment details, such as tracking numbers and descriptions of the items, will help us assist you more efficiently.

Our team is dedicated to resolving any issues quickly, so don’t hesitate to reach out if you experience any delays or difficulties with your shipments. We are here to help make your experience as seamless as possible.